Help Worldwide can provide your business with a powerful web-based Customer Relationship Management (CRM) software solution. There is no software to install, no additional costs, and the database will increase in value with every loyalty card holder who shops with you.
Help Worldwide CRM tools will help you understand your customers and improve overall customer service.
- Identify Best Customers: Review sales histories and discover your 5-25% most valuable customers. Analyze demographic profiles.
- Target Key Demographics: Find your key demographic. Re-direct your current marketing efforts. Search by zip code, loyalty program and more.
- Analyze Customer Surveys: Hear what your customers have to say.
- Review Customer Responses: Discover your customer's responsiveness to advertising methods by age, income, gender and more.
- Thank Recent Customers: First-time customers have a 30% chance of becoming long-term customers. After shopping with you three separate times, relatively quickly, their chance of becoming long-term customers more than doubles.
"It costs up to six to ten times more to acquire a new customer than to maintain an existing one." - Wall Street Journal